Shipping and Delivery is handled by a third party courier or by Animal House Hospital.
As soon as you place an order, we will send a confirmation email and dispatch the product within 24 hrs from time of placement of order.
- Weekdays all orders placed on weekdays will be dispatched and delivered the same day. Please allow next day delivery for all orders placed after 4:00 PM
- Saturdays delivery until 1:00 PM
- Sunday and Holidays
All orders placed over the sunday and on official holidays will be dispatched and delivered next day.
If you have emergency deliveries, please contact us on: +961 1 890 001
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You have 15 Days to return/ exchange a product.
For returns to be accepted, products need to be unused, unopened and original packaging.
In case of dispute, please connect with us on firstname.lastname@example.org